At Atelier by Paraiso , we are committed to protecting the privacy and security of our customers and visitors. This Privacy Policy describes how we collect, use, and process your personal data when you visit our website, book workshops, or interact with our services.
1. Information We Collect
When you make a reservation for a jewelry craft workshop session, we collect certain personal details required to schedule your seat and send booking updates:
- Identity Information: Full name and contact profile.
- Contact Information: Email address and mobile phone number.
- Booking Details: Selected date, weekly session slot, participant headcount, and special requests.
- Transaction Metadata: Payment provider identifiers, transaction amount, and transaction status (Note: We do not store or see credit card/bank account details; these are handled directly by our payment provider, Razorpay).
2. How We Use Your Information
We use the collected information for the following specific purposes:
- To confirm and register your booking reservation at our workshop.
- To send transaction receipts, invoice confirmations, and reminder messages via email or SMS.
- To manage seating capacity allocation dynamically and prevent overbooking.
- To coordinate special layout requests or material preferences indicated during booking.
- To comply with regulatory tax laws and invoice bookkeeping rules in India.
3. Sharing Your Data with Third Parties
We value your trust and do not sell, trade, or share your personal data with third-party marketing networks. We share data only with the following essential processors to deliver our services:
- Razorpay Software Private Limited: To securely process transactions, verify checkout integrity, and issue refunds if applicable.
- Email/SMS Delivery Gateways: To dispatch automated booking updates, receipts, and admin alerts.
4. Data Security
We implement robust security safeguards, including HTTPS protocol encryption and parameterized databases, to protect your personal details against unauthorized access, disclosure, or modification.
5. Your Legal Rights
As a client, you hold the right to request access to the personal data we store about you, ask for updates/corrections, or request the deletion of your customer profile. To exercise these rights, please email us directly.
6. Cookies and Tracking
We use functional cookies to manage active reservation sessions and cache slot pricing calculations. You can disable cookies in your browser settings, but it may affect booking page usability.
7. Contact Information
If you have questions, concerns, or requests regarding this Privacy Policy or data security, please contact us:
Business Entity: Atelier by Paraiso
Email Address: info@atelierbyparaiso.com
Contact Phone: +91-7339862277
Studio Location: 924 Churu Ko Ka Rasta, Chauda Rasta, SMS HIghway, Jaipur, Rajasthan, India